FAQs

Why choose ZestGifts?


We know that you have a choice when you shop online. Our goal is to offer the best value on the most diverse selection of lingerie, costumes, shoes, clothing, swimwear, bridal, rave wear and active wear available online. At ZestGifts, we constantly strive to bring customers the best products, the lowest prices and the most convenient shopping experience anywhere with customer service that is second to none.

What if I entered my shipping information incorrectly or missing information?


ZestGifts ships all orders to the shipping address provided by the customer. ZestGifts accounts and Pay Pal accounts offer the customer the opportunity to update or change the shipping address prior to completing the order online. If the customer does not properly update the shipping address before completing the order ZestGifts must be immediately contacted to see if the information can be corrected. ZestGifts proud at the speed we ship. If we are not notified within an hour it is highly unlikely the correction can be made. If the package has already shipped, there is a very limited amount of support we can assist with, but we will go over our options to help get your package on the right track.

How do I know you received my order?


When completing a purchase on ZestGifts an order confirmation screen should appear that says, "Thank you For Your ZestGifts.com Order". You are then asked to confirm the items in your order by checking the correct size, color, etc. have been selected and that all of the items you want are listed as well as the shipping address and shipping method chosen are correct. If this message appears, we have received your order. If you notice an error in your order, you must notify ZestGifts immediately or the order will be shipped as received by our internal system when the order was placed.

Why didn't I receive my confirmation email?


First, please check your Spam account as our emails occasionally end up there. If you still have not received your confirmation email it may be due to a spelling mistake when inputting your email address in to your order. If when placing your order you received the message saying, " Thank You For Your ZestGifts.com Order," then we did receive your order. Please contact our customer service team with your confirmation number and they will be able to assist in remedying any issues with your confirmation email.

Why was I not able to select my size/color choice?


Please check the details provided for the item to determine if the item comes in the size you wish to purchase. "One size fits most" items will not have a size selection available. If a specific item states that it is "out of stock" we do not currently have that item in our warehouse ready for shipping and you will not be able to add the item to your shopping cart. ZestGifts is committed to only offering customers the ability to purchase an item we know we have in stock. If you wish to be notified when an out of stock item returns to stock, you can click the "Notify Me" link and an email will be sent to you once we receive the product back in stock.

Does ZestGifts accept check, money order or Paypal?


ZestGifts does not accept personal checks. . ZestGifts accepts debit or credit cards through Visa, MasterCard, American Express and Discover Card. ZestGifts also accepts payments from Pay Pal.

Does ZestGifts ship internationally?


Thank you for your interest in our products. ZestGifts proudly ships Worldwide. ZestGifts can accept most major international credit cards that pass our security checks.

How discreet will the packaging be that you ship my order in?


At ZestGifts we understand the need for discretion. All merchandise shipped from ZestGifts is packed in nondescript pouches or boxes provided by the United States Postal Service. In addition, our business name is not included on the return address label. The only exception to this is the Club ZestGifts packaging, which comes in a box with our name and logo displayed on the outside.

Can I opt for a local pickup?


No, we don't offer local pickup.

How soon will my order ship?


We do our best to get you your order as quickly as possible. With the exception of weekends and shipping holidays, we ship all orders before 4pm Pacific time.

Can you send me a catalog?


Unfortunately, we do not offer catalogs. Because we add new items to our web site daily, it would be very difficult to maintain an up-to-date, printed catalog. In order to keep our prices low, we have chosen not to distribute a printed catalog at this time.

Lingerie Terms


Bustier - Corset like garment, but lighter in weight and without the heavy structure of a corset. Bustiers are usually shorter than corsets, ending at the waist, and are often worn on the outside rather than strictly as an undergarment. Some come with G-String, thong or panty.

Charmeuse - A fine, semi-lustrous, satin-like, silky, soft material.

Corset - A close fitting undergarment often tightened with laces. Most corsets extend from the breasts to the hips, and are constructed to enhance the figure by cinching the waist, thereby enhancing the bust and hips. Most corsets are fitted with four or more adjustable garter straps to support the stockings of your choice.

Fence Net - A very large net design similar to that of a chain link fence and used for stockings.

G-String - A panty with a very thin (string like) band of fabric in the back.

Garter Hose - This refers to a garment where a waist band, garter straps and stocking legs are permanently attached in one piece, simulating the use of a garter belt and stockings, but in fact being a one piece garment. You can see an example of this by searching Garterbelt Pantyhose on www.ZestGifts.com

Reinforced - The sections of a garment that have been strengthened by double knitting to provide additional durability. This usually resulted in a darkening of the area, which is then considered a design feature.

Silicone - A rubber like polymer, which maintains its elasticity over a wide range of temperatures. Used inside the lace top of hold-up stockings to cling to the skin and help keep the stocking up without garters

Stockings - Although the popular use of this word has come to be "anything worn on the legs" (i.e. pantyhose, hold-ups or tights), we will stick with the more traditional definition. Stockings, as referred to on this web site, are the traditional style that are put on individually and attached at the top to a garter for support. These can come in plain top, satin top, or lace top, but should not be confused with hold-ups, which stay up by themselves.

Teddy - A woman's undergarment combining a camisole top and panties.

Tights - These are pantyhose made of a heavier denier in opaque or semi-opaque materials. They are usually dyed in deep colors and are more sporty and durable than pantyhose.

Camisole or Cami - A short sleeveless undergarment for women. A short negligee sometimes worn as an outer garment (depending on the material) or under a suit jacket.

Chemise - A loose-fitting dress type garment without a waist that hangs from the shoulders, typically with a short hemline.

Cuban Heel - A rectangular designed reinforced heel, usually with a reinforced foot and back seam.

Fishnet - A smaller net design, which is taken from the construction of a fisherman's net, usually made of nylon or nylon-lycra blends.

Garters - The clips that attach to the top welt of the stockings are called garters. Generally they are attached to an adjustable elastic strap, which is in turn attached to the garment worn on the waist or body, these are called garter straps.

Garter Belt or Garter Belts - These are garments made for the express purpose of holding up stockings.

Opaque - The term given to stockings or tights when made of a higher density material, making them less transparent and appear more dense than the lighter choices.

Shelf Bra - Comes below the breast to just under the nipple. It's usually supported and structured though the "boning" process which helps in uplifting the breasts for added cleavage. Stay Up Stockings - Stockings that stay up without the need for garters. True hold-ups usually consist of a decorative stretch lace top, with a silicone band inside of the lace to help grip the leg.

Tap Pants - Very feminine boxer shorts.

Thong - A panty with a small strip or band of fabric in the back. Thongs have more material in the back than a G-string.

Underwire - A strip of flatted steel-wire (or other man-made material) placed under the cups of the bra (sewn into the material) for added support.

 
 
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